Box 359. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. You can also mail hard copy claims or resubmissions to: Aetna Better Health of California. The Provider Service Center helps with contracting, patient services, precertification and many other questions. Contact Us; Close Menu; Stay informed about coronavirus. *Phone number Why do we ask for this. I may or may not be employed by an Aetna-contracted provider. Common problems addressed by the customer care unit that answers calls to 877-238-6200 include Get insurance, Renew coverage, Make a claim, Delayed claim, Coverage question and other customer service issues. Aetna Medicare P.O. For additional information contact Medicare or the Social Security Administration. ASA and Meritain - use phone number on member’s ID card, BRCA genetic testing (precertification and information) -, Claims – if you have questions about claims, contact the Provider Service Center (see list below), Mental health treatment - use phone number on member’s ID card, Availity help – registration questions, help with user name/password, Substance abuse treatment - use phone number on member’s ID card, I am a non-physician health care professional who is not employed by an Aetna-contracted provider (physician group, hospital, etc.) *Phone number Why do we ask for your telephone number? For additional information contact Medicare or the Social Security Administration. Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. You can also contact Medicare or the Social Security Administration. Or you can mail hard copy claims or resubmissions to: Aetna Better Health of Ohio (MyCare Ohio Program) PO Box 64205 Phoenix, AZ 85082 Resubmitted claims should be clearly marked “Resubmission” on the envelope. Aetna Dental works with ClaimConnect TM offered by EDI Health Group (EHG) to provide easy access to check patient eligibility, file a claim, check claim status, view patient rosters and Electronic Remittance Advice. Independent non-retail pharmacies Yes Aetna Dental works with ClaimConnect TM offered by EDI Health Group (EHG) to provide easy access to check patient eligibility, file a claim, check claim status, view patient rosters and Electronic Remittance Advice. If you missed Open Enrollment, please contact your HR representative immediately. The … Aetna offers health insurance, as well as dental, vision and other plans, to meet the needs of individuals and families, employers, health care providers and insurance agents/brokers. California license number: OB84599. Aetna does not discriminate in providing access to health care services on the basis of race, disability, religion, sex, sexual orientation, health, ethnicity, creed, age or national origin. Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. Box 981106 El Paso, TX 79998-1106. Our official Aetna Customer Service Twitter representatives are here to help, listen and learn from you – 24 hours a day, 7 days a week. Box 10462 Van Nuys, CA 91410 . Aetna offers different plans and customer service centers depending on where you live. #60054 would be the payor id for most of the clearing house however double confirm the same with your clearing house. Box 981106 El Paso, TX 79998-1106. If you missed Open Enrollment, please contact your HR representative immediately. If you missed Open Enrollment, please contact your HR representative immediately. We've combined the strength of PreferredOne's local networks with the national access of the Aetna Signature Administrators network. Aetna does not discriminate in providing access to health care services on the basis of race, disability, religion, sex, sexual orientation, health, ethnicity, creed, age or national origin. We refer to these providers as being in our network some of our benefit plans pay for services from providers who are not in our network. We’re here to help you focus on promoting wellness and improving patient outcomes. All dental Medicare claims . For questions about joining our network or renewing your contract, please call 1-888-MD-AETNA. Apply to join the workers’ compensation network in New York. There are several ways you connect with us. Contact your Provider Services representative for more information on electronic billing. PO Box 66125. Aetna Student Health Agency Inc. is a duly licensed broker for student accident and health insurance in the Commonwealth of Massachusetts. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). A key factor in getting claims processed in a timely manner is correct claims submission. Call: Member Services 1 … If you have feedback, a question or would like to share your story with us, we want to hear it! I understand that I am not required to provide this consent as a condition of purchase or receiving insurance and that my consent can be revoked at any time. Want to become a participating dentist? A key factor in getting claims processed in a timely manner is correct claims submission. Learn more about private mode. Milwaukee, WI 53201 . Member services: claims and pre-authorization Telephone: +86-400-881-1269 Fax: +86-216-326-8525 Email: AGBChinaServicesShanghai@aetna.com. You can mail paper claims to Aetna Better Health at the following address: Aetna Better Health PO Box 60938 Phoenix, AZ 85082. We ask for your phone number so we may call you to schedule an in-person appointment at a time that’s convenient for you. Plan Name. PO Box 14020. ... Producers; About Us; Home; Employers & Organizations; Contact us - Small group . Box 359. Recourse if a claim is denied. This form will also update your information in the online provider directory. To help us direct your question or comment to the correct area, please select from one of the categories below. Email: AetSSIinformation@aetna.com. Contact your Provider Services representative at 1-855-232-3596 for more information on electronic billing. … Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. State. Aetna Appealing Address for Providers: Aetna-Provider Resolution Team. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Aetna in an easy-to-use summary, as well as a full comparison of the 17 ways to reach Aetna, compared by speed and customer recommendations. Claims Address: Aetna Inc. P.O. Aetna Medicare P.O. Medicare Helpline Website: Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. 2020. State of Illinois — welcome to your new Aetna health benefits plan. For language services, please call the number on your member ID card and request an operator. County. Call: Member Services 1 … Aetna Directory. If you're a health care provider and need to contact Aetna International in regard to online transactions, claim status enquiries and form requests, contact us via email or the secure provider website here. If you prefer to contact Member Services with this public form, please complete the information below. No. Contact Us We want to hear from you. Excludes- All Professional CMS1500 and all Institutional UB04 claims . Want to become a participating dentist? Box 981106 El Paso, TX 79998-1106. Join us in a conversation about the future of healthcare. Claims billed using payer ID 38692 come directly to the Medicaid/CHIP claim … Aetna Provider Phone Number List (California) Aetna Medicare Advantage Plans and HMO Based Plans (California) 800-624-0756: All other Plans (California) 888-632-3862: Aetna HMO Plans (California) 888-702-3862 (Benefit Questions or Claim Inquiries) Aetna PPO Plans (California) Aetna Choice Plans (California) Aetna Indemnity Plans (California) ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Aetna Customer Service. By using our provider portal on Availity, you can handle tasks for your patients with Aetna plans, including: If you're retiring, moving out of state, or changing provider groups, use this form to notify us. Chain or PSAO pharmacies can request to participate in our Part D retail pharmacy network by e-mailing us this information: This question helps us get you to the correct log-in screen. All states except California: Aetna Dental P.O. Phoenix, AZ 85082-6125 Resubmitted claims should have “resubmission” marked clearly on the claim form to avoid being denied as a duplicate. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a … You are now leaving the Aetna Dental Web site and linking to ClaimConnect*. For other language services. I am a non-physician health care professional who wants to be available for selection as a primary care provider (PCP), and my state regulations allow me to serve as a PCP. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. You can also contact Medicare or the Social Security Administration. Answer YES if you get Aetna coverage through your job or your spouse’s job, or if you have an Aetna Medicare plan. ASA and Meritain - use phone number on member’s ID card; BRCA genetic testing (precertification and information) - 1-877-794-8720; Claims – if you have questions about claims, contact the Provider Service Center (see list below) Credentialing - 1-800-353-1232; Dental providers - 1-800-451-7715; Disease management programs - 1-866-269-4500 Aetna's 800-962-6842 Claims Department Number This Aetna phone number is ranked #6 out of 13 because 36,156 Aetna customers tried our tools … Banner|Aetna is an affiliate of Banner Health and of Aetna Life Insurance Company and its affiliates (Aetna). Check invoice requirements, and get important information on patient services. Do you have Aetna insurance through an employer or are you a Medicare member? Email: AetSSIinformation@aetna.com. If you missed Open Enrollment, please contact your HR representative immediately. This is the phone number for the corporate contact center they do not have access to member accounts but they can provide aetna member services contact information. ... Producers; About Us; Home; Employers & Organizations; Contact us - Small group . Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. County. You can also mail hard copy claims or resubmissions to: Aetna Better Health of California. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). If you're moving or changing jobs, you can sign a new agreement for your new practice or location. Box 10462 Van Nuys, CA 91410 . Submitting a claim correctly the first time maximizes cash flow to your practice, prevents costly follow-up time by your office or billing staff, and reduces the uncertainty members feel with an unresolved claim. Contact Us We want to hear from you. Medicare Helpline Website: Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. Contact your Provider Services representative at 1-855-232-3596 for more information on electronic billing.. Or you can mail hard copy claims or resubmissions to: So rather than prefunding the cost of insurance every month, you fund a personalized maximum claims amount. Aetna.com works best with Internet Explorer 11 and above, and does not work in compatibility mode. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day. Fax# 859-455-8650 . We respond to messages from 8am-6pm EST, Monday-Friday. Aetna and Banner Health provide certain management services to Banner|Aetna. 2021. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Aetna (Shanghai) Enterprise Services Co. Ltd Suite 702, 757 Meng Zi Road, Gopher Center, Huang Pu District Shanghai, China. Do you have Aetna insurance through an employer or are you a Medicare member? Member Services - HMO: ID cards, Claims & Eligibility Questions,Precertification/Claim Assistance: 888-702-3862: Claims Mailing Address . Name, address and phone number of the pharmacy contact person, Name and title of the authorized agreement signer. *Reason for email Comments? Mail: Aetna Better Health of Kansas 9401 Indian Creek Parkway, Suite 1300 Overland Park, KS 66210. P.O. 2021. Initial Aetna complaints should be directed to their team directly. Aetna Medicare P.O. Medical professionals or part of a medical group, Other networks (including our First Health, Medicare Part D, and Workers’ Compensation Networks), Submit a medical or behavioral health question or comment, Submit National Provider Identifier (NPI), Submit National Provider Identifier (NPI) exemption, Request clinical review criteria for New York State Residents. To request participation in Coventry Workers’ Compensation, Coventry Auto Injury, or First Health networks, follow the links below. Milwaukee, WI 53201 . Address: 800 Crescent Centre Drive, Suite 200 Franklin, TN 37067 Aetna and CVS Pharmacy® are part of the CVS Health family of companies. Save more with self-funding. Huatai fronted members. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Links to various non-Aetna sites are provided for your convenience only. The Aetna call center that … California only: Aetna Dental P.O. Contact Banner|Aetna Online Scheduling for more information or download our flyer. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day. Excludes- All Professional CMS1500 and all Institutional UB04 claims . Get support to improve patient outcomes. No. I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. USA, 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. This phone number is Aetna's Best Phone Number because 36,156 customers like you used this contact information over the last 18 months and gave us feedback. Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. Use the following Provider ID number 46320 when submitting both CMS 1500 and UB 04 claims to the health plan.. Paper Claims: Aetna Better Health of Kansas - Claims. Aetna Better Health is an easy app for Medicaid members of Aetna Better Health to access their health care information and services. Learn how to change your browser settings to enable Javascript. Phoenix, AZ 85082-6125 Resubmitted claims should have “resubmission” marked clearly on the claim form to avoid being denied as a duplicate. Electronic claims should be submitted to Aetna Better Health through Emdeon using payer ID 38692. State. Do you have Aetna insurance through an employer or are you a Medicare member? To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Note: The clearinghouses cannot accept and convert paper ADA claims for electronic submission. Learn how to change your browser settings to enable Javascript. I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. I practice independently and I want to contract with Aetna. Choose your plan year. Mail: Aetna Better Health of Kansas 9401 Indian Creek Parkway, Suite 1300 Overland Park, KS 66210. Policy forms issued in OK include: GR-96134. There are several ways you connect with us. You can mail paper claims to Aetna Better Health at the following address: Aetna Better Health PO Box 60938 Phoenix, AZ 85082. >. Learn more about private mode. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day. Lexington, Kentucky 40512. Aetna Better Health of New Jersey encourages providers to electronically submit claims, through Emdeon. Coronavirus (COVID-19) is a contagious respiratory illness caused by a virus. Claims and Resubmissions. National network. Claims billed using payer ID 38692 come directly to the Medicaid/CHIP claim … To learn more about Aetna Senior Supplemental Insurance and our products, you can call, email or write us. Links to various non-Aetna sites are provided for your convenience only. Aetna Medicare P.O. Aetna Provider Phone Number for below plans - 800-624-0756 Aetna Medicare Plan (HMO) Aetna Medicare Prime Plan (HMO) Quality Point of Service (Except the ID starts with W) Submitting a claim correctly the first time increases the cash flow to your practice, prevents costly follow-up time by your office or billing staff, and reduces the uncertainty members feel with an unresolved claim. If you need a PDF document in an accessible format, you can request it directly through"Contact Us" here or at the top of the page. Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. We ask for your phone number so we may call you to schedule an in-person appointment at a time that’s convenient for you. Hartford, CT 06156 Aetna Medicare PO Box 7762 London, KY 40742 . When your claims are higher than this maximum amount, stop loss insurance kicks in. Aetna billing Address and Phone number, appeal, fax number AETNA Billing Address Aetna has more address but usually accept all the claims whatever address you submit from the below list. Sutter Health | Aetna is an affiliate of Sutter Health and its affiliates (Sutter) and of Aetna Life Insurance Company and its affiliates (Aetna). Choose your plan year. Details: Phone number. Phone: 800 264.4000. 2020. Or. Aetna health insurance claims phone number. It's easy to update a provider address, phone number, fax number, email address or initiate an out-of-state move or a change in provider group. Box 981106 El Paso, TX 79998-1106. A page with various contact information related to specific plans for small groups. Member Services - HMO: ID cards, Claims & Eligibility Questions,Precertification/Claim Assistance: 888-702-3862: Claims Mailing Address . Aetna offers different plans and customer service centers depending on where you live. Aetna Inc. The address to which Aetna claim forms should be sent is as follows: Aetna Inc. P.O. We want to make it easier for you to live healthier. Use the following Provider ID number 46320 when submitting both CMS 1500 and UB 04 claims to the health plan. Note: If you are a hospital based provider seeking to join an already contracted group, you do not need to complete the application independently. A page with various contact information related to specific plans for small groups. Box 981106 El Paso, TX 79998-1106. Phone number. In order to have the best experience on Aetna.com, Javascript needs to be enabled. Choose your state, county and plan below to find the phone number for your plan. Important: Medical providers must submit using the payer ID #’s in the Professional-CMS 1500 only grid above. Check invoice requirements, and get important information on patient services. Plan Name. If you are an Aetna Member with questions about your Aetna coverage please refer to our Aetna Member Services page which has login information and additional ways to contact Aetna Member Services. Aetna Insurance Customer Service phone numbers: Provider call below phone number based on plans to Check Eligibility, Claim Status, Request a copy of EOB through Fax and for medical pre-certification information: We respond to messages from 8am-6pm EST, Monday-Friday. Make and manage your claims ... Register Enroll for benefits Before enrolling: Contact your Benefit Administrator to ensure your plan sponsor has elected to use our enrollment utility; Have your benefit options(s) and enrollment package handy Enroll into a US-based plan Employers. Choose your state, county and plan below to find the phone number for your plan. Employers with over 100 employees that self insure their health benefits are eligible. In order to have the best experience on Aetna.com, Javascript needs to be enabled. All states except California: Aetna Dental P.O. Exception: For workers' compensation network in Texas, do not apply online; instead, call 1-800-937-6824. For other language services. 151 Farmington Avenue, Hartford, CT 06156. Aetna Medicare PO Box 7762 London, KY 40742 . You may also check claim status online by using Aetna Navigator. Aetna DMO ® and PPO grievance and appeals. Aetna (Shanghai) Enterprise Services Co. Ltd Suite 702, Aetna, CVS Pharmacy, Inc. (which owns CVS® HealthHub® locations), and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health family of companies. Do you have Aetna insurance through an employer or are you a Medicare member? Box 981106 El Paso, TX 79998-1106. PO Box 66125. We’re here to answer your questions to help you stay healthy. Provider termination form and directory update. If you missed Open Enrollment, please contact your HR representative immediately. Independent retail pharmacies You can find contact details for Aetna above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. 151 Farmington Avenue P.O. Get the electronic payor id for Faster process. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Answer YES if you get Aetna coverage through your job or your spouse’s job, or if you have an Aetna Medicare plan. Get coronavirus facts . Medicare Helpline & Website - Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. *Phone number Why do we ask for your telephone number? We'll need to terminate your existing agreement with us. You can also contact Medicare or the Social Security Administration. aetna health insurance contact number Box 14597 Lexington, KY 40512-4597. Please fill in all fields. Claims and Resubmissions. Aetna DMO ® and PPO grievance and appeals. Paper Claims: Aetna Better Health of Kansas - Claims. Medicare Helpline & Website - Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. Submitting a claim correctly the first time increases the cash flow to your practice, prevents costly follow-up time by your office or billing staff, and reduces the uncertainty members feel with an unresolved claim. For language services, please call the number on your member ID card and request an operator. You can also contact Medicare or the Social Security Administration. This is the phone number for the corporate contact center they do not have access to member accounts but they can provide aetna member services contact information. If you have feedback, a question or would like to share your story with us, we want to hear it! Links to various non-Aetna sites are provided for your convenience only. Each insurer has sole financial responsibility for its own products. I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. Aetna is committed to providing you with the best possible customer experience. Employers Select another role to login. Or you can mail hard copy claims or resubmissions to: Aetna Better Health of … You are now leaving the Aetna Dental Web site and linking to ClaimConnect*. If you're a health care provider and need to contact Aetna International in regard to online transactions, claim status enquiries and form requests, contact us via email or the secure provider website here. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Independent non-retail pharmacies – such as long-term care facilities, home infusion pharmacies, and mail order pharmacies – can call one of the phone numbers below to request participation: E-mail your pharmacy information to Aetna. Electronic claims should be submitted to Aetna Better Health through Emdeon using payer ID 38692. If you missed Open Enrollment, please contact your HR representative immediately. Important: Medical providers must submit using the payer ID #’s in the Professional-CMS 1500 only grid above. Learn more >, Aetna.com works best with Safari 8 and above. A key factor in getting claims processed in a timely manner is correct claims submission. Note: The clearinghouses cannot accept and convert paper ADA claims for electronic submission. Learn more >, Aetna.com works best with Safari 8 and above. Even better — when you renew your plan, we return 50% of any surplus to you. Aetna health insurance claims phone number. If you prefer to contact Member Services with this public form, please complete the information below. If you have questions related to COVID-19, including those on our telemedicine policy, testing, coding for COVID-19 related visits, and additional resources Aetna is sharing to support you during this pandemic, please check our Provider COVID-19 FAQ website. If you missed Open Enrollment, please contact your HR representative immediately. Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. Independent retail pharmacies can fill out the form at the link below. We refer to these providers as being in our network some of our benefit plans pay for services from providers who are not in our network. Aetna Claims. Box 14597 Lexington, KY 40512-4597. Yes Aetna Student Health Agency Inc. is a duly licensed broker for student accident and health insurance in the Commonwealth of Massachusetts. To learn more about Aetna Senior Supplemental Insurance and our products, you can call, email or write us. Address: 800 Crescent Centre Drive, Suite 200 Franklin, TN 37067 To help us direct your question or comment to the correct area, please select a category below. >. California only: Aetna Dental P.O. This question helps us get you to the correct log-in screen. Phone: 800 264.4000. All dental Medicare claims . Massachusetts license number: 10041444. Contact us ${dynamicPhone} (TTY: 711) ${hours} Contact Us. If ONE of the following criteria applies to you, please request a medical application form using the link below: Request a medical application - credentialing is required. EMPLOYERS. Aetna.com works best with Internet Explorer 11 and above, and does not work in compatibility mode. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday).